Customer Privacy Policy

City Streets recognizes the importance of protecting the privacy of our customers. The Customer Privacy Policy is a formal statement of the principles and guidelines for the collection, use and disclosure of customer personal information.

The principles of the Customer Privacy Policy guide the way we collect, use and disclose our customers' personal information.

These principles mandate that we:

Be accountable
We will safe-guard personal customer information under our control and ensure compliance with this Policy's principles.

Identify purposes for collection
We will identify the purposes for collecting personal information at or before the time the information is collected.

Obtain customer consent
We will seek the customer's understanding and consent for the collection, use, and disclosure of personal information.

Limit collection
We will limit the collection of personal information only for the purposes identified.

Limit use, disclosure and retention
We will not use or disclose personal information beyond the stated purposes for which it was collected, except with the consent of the customer or as required by law. We will retain personal information only as long as necessary to fulfill those purposes.

Ensure accuracy
We will endeavour to ensure a customer's personal information is accurate, complete and up-to-date.

Provide safeguards
We will protect personal information with security safeguards appropriate to the sensitivity of that information.

Communicate clearly
We will have information on our Privacy Policy and related practices readily available to customers.

Provide customer access
We will make customers' specific information readily available to them upon request.

Provide opportunities for customer feedback
We will provide opportunities for customers to address concerns with compliance of this Policy's principles, through the contact us page on this site..